Refund and Cancellation Policy

Last updated: 3 October 2026

This policy explains how RPMBase Premium billing, cancellation, and refunds work for purchases made through Apple and Google.

1. Subscription model

RPMBase Premium is a recurring digital subscription. Pricing, billing period, and currency are shown before purchase in the Apple App Store or Google Play.

Subscriptions renew automatically until cancelled, unless the store states otherwise. Free trials, if offered, convert to paid renewals unless cancelled in time under store rules.

2. How to cancel

Cancellation stops future renewals. Access typically continues until the end of the current paid period.

Apple App Store: Settings, then your Apple ID, then Subscriptions, then RPMBase.

Google Play: Google Play Store, then Profile, then Payments and subscriptions, then Subscriptions, then RPMBase.

Cancelling in one store does not cancel a subscription purchased in another store. RPMBase cannot cancel a store subscription on your behalf.

3. Refunds through app stores

Purchases made through Apple or Google are primarily governed by that store's refund and billing policies. Request refunds through the store that processed the payment.

Apple: reportaproblem.apple.com or the purchase receipt tools Apple provides.

Google Play: Play Store order history or Google Play help for refund requests.

RPMBase cannot unilaterally refund store-billed charges. If you contact support@rpmbase.app, we can explain status and point you to the correct store process, but the store decides store refunds.

4. Account deletion and billing

Deleting your RPMBase account does not cancel an active store subscription. Cancel in the store first, or charges may continue.

5. Contact

Billing questions: support@rpmbase.app. Include your account email, purchase date, platform (iOS or Android), and a short description of the issue.

support@rpmbase.app